Low-cost: the new frontier

Skype, Ryanair, Linux: are these products of globalisation or antidotes to globalisation? And what will it mean to outsource a call centre to India or be treated over the Internet by a Russian doctor who charges less than an American or an Italian one? We discuss these issues with Massimo Gaggi and Edoardo Narduzzi, the authors of a new book on low-cost societies, La fine del ceto medio e la nascita della società low-cost.

 

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